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Why Service At A Dealership? | Bob Thomas Ford | Hamden, CT

Service At A Dealership | Bob Thomas Ford | Hamden, CT

Why Service At A Dealership?

Service and maintenance are an inevitable part of vehicle ownership. When it’s time to service your Ford vehicle, trust the team at Bob Thomas Ford. Our service team takes pride in offering specialized, friendly service to all of our customers. Still not sure why servicing at a dealership is the best idea? Here are some of the major benefits.

Team of Specialists

Not all car brands are created equally. Each manufacturer has details unique to the engineering and build of its vehicles. So, while technicians can have a general knowledge of how cars work, they can also have knowledge specific to certain brands. The service technicians at dealerships are trained on the brands that they work on and receive regular manufacturer-designed training.

Warranty Work

If your vehicle is covered under a warranty, the only way you can benefit from that is by servicing at a dealership. Any repairs covered under your vehicle’s warranty will be free at the dealership.

OE (Original Equipment) Parts

OE parts are replacement parts that meet the manufacturer’s standards, as OE parts are guaranteed to fit and work just as the original parts did when the vehicle was assembled. OE parts are the only type of parts that dealerships will use when repairing your vehicle. These will often come with their own warranties, too, so you can feel confident about your repairs.

Manufacturer-Approved Facilities

In order for a dealership to provide service under a manufacturer’s name, they must receive approval from the manufacturer. This is why the technicians must regularly receive manufacturer training, why the replacement parts are duplicates of the original manufacturer parts, and why the facilities at a dealership are generally more up-to-date and advanced than a corner garage. Dealerships will have the latest manufacturer tools on hand, which means they’ll be able to provide the best possible repairs and services.
2215 Dixwell Avenue


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Contact Information

2215 Dixwell Avenue
Hamden, CT 06514
Phone: (203) 281-7501
Fax: (203) 288-0233

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